21Packets Origin
WanAware's roots lie in 21Packets, a company founded to deliver global internet connectivity to a unique and highly demanding clientele. These customers, including major energy conglomerates, international NGOs, and government contractors, required absolute reliability and dynamic scalability for their mission-critical operations in remote and challenging environments.
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The Limitations of Existing Observability Tools
Existing SDWAN solutions proved inadequate for the stringent demands of 21Packets' clients. The company needed an observability platform that could provide real-time, granular visibility into their network and connected assets, but the available tools fell short of expectations.
Despite a decade-long exploration of every conceivable observability solution, 21Packets found none that could fulfill his specific requirements. Undeterred, he took the initiative to assemble a team of leading experts in big data, ingestion, and networking to develop a solution tailored to the unique challenges faced by 21Packets.
WanAware Emerges
The culmination of this endeavor was WanAware, an Intelligent Observability platform that transcends the limitations of conventional tools. WanAware goes beyond mere uptime monitoring, providing deep contextual awareness of each asset, its role, and its criticality within the customer's infrastructure.
WanAware's capabilities include

Identifying assets, understanding their deployment context, and determining their roles and criticality in the infrastructure.

Utilizing historical and predictive intelligence to provide insights into performance, availability, security, and software updates, enabling prioritized alerts and proactive problem-solving.

Seeing and fingerprinting every transaction on every open port across the internet, enabling a comprehensive understanding of global IP performance.

Creating and maintaining a dynamic map of every IP address on the internet, enriched with metadata such as ownership and associated risks.
WanAware Directly Addresses the Shortcomings of Legacy Observability Tool
Seeing and fingerprinting every transaction on every open port across the internet, enabling a comprehensive understanding of global IP performance.
Legacy tools often fail to contextualize assets and their roles within the infrastructure, making it difficult to prioritize alerts and understand the true impact of outages.
Traditional remediation methods are often reactive and resource-intensive, relying on outdated toolsets and manual processes, hindering IT initiatives and innovation.
Conclusion
The WanAware narrative is one of relentless innovation and a dedication to addressing real-world challenges. Born from a need for superior observability solutions, WanAware has evolved into a powerful platform that provides unparalleled visibility and control over complex IT infrastructures. By tackling the limitations of legacy tools, WanAware empowers organizations of all sizes to enhance their performance, availability, and security.
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Ready to Future-Proof Your Utilities Grid?
Contact us today to learn how WanAware’s solutions can improve reliability, security, and efficiency for your operations.