Circuit Monitoring and Remediation (CMR)

WanAware's Circuit Monitoring and Remediation offers a proactive and automated approach to telecom circuit remediation. WanAware employs active and passive monitoring techniques to oversee ISP connections and identify problematic traffic links. Our system pinpoints interfaces experiencing loss or degradation across any critical internet path and provides hop-by-hop and IP observability.

  • Global Visibility: Leveraging pre-deployed WanAware assets in over 450 cities worldwide to monitor and map connectivity to external-facing sites, applications, and services. 
  • Real-time Issue Detection: Proactively monitoring internet connections, detecting Internet Service Provider (ISP) outages or other disruptions in real-time, and ensuring seamless access to essential applications and services.
  • Internal Network Visibility: Monitoring outbound connectivity from the ISP to a business' SaaS, cloud-based apps, and third-party platforms.
  • Automated Ticket Remediation: Saving and sharing site performance or outage data with the responsible ISP, expediting ticket resolution and minimizing user impact.
  • Improved SLA Compliance: Helping meet availability targets and claiming credits for SLA breaches.
  • Simplified Network Management: Integration with the WanAware Asset Inventory Management, Performance, Availability, and Security Observability Platform.
  • Cost-Effectiveness: A flat rate for Circuit Monitoring and Remediation of $10 per circuit per month, with no contracts.

WanAware's Circuit Monitoring and Remediation provides businesses with comprehensive, real-time visibility across every critical internet path, both inside and outside their network. Unlike SOAR (Security Orchestration, Automation, and Response) platforms, which are reactive and rely on Python scripts for remediation, our proactive approach is native to our platform, driven and by our Knowledge Discovery Engine (KDE) We don't use third-party services or APIs; everything is built into the core platform.