WanAware implements Internet Performance Monitoring by leveraging a global network of distributed workers, real-time telemetry, and hop-by-hop diagnostics to monitor and optimize network performance. The platform tracks key metrics such as latency, jitter, packet loss, and throughput across critical paths, including ISPs, backbone providers, and internal networks. WanAware’s Knowledge Discovery Engine (KDE) drives automated issue detection and remediation, ensuring minimal downtime and consistent connectivity.
Real-Time Network Monitoring: Continuously tracks metrics such as latency, jitter, throughput, and packet loss across internet connections and backbone providers.
Hop-by-Hop Path Analysis: Offers detailed diagnostics at every segment of the network route, pinpointing degraded links or underperforming nodes across ISPs and network backbones.
Dynamic Traffic Flow Monitoring: WanAware analyzes live traffic patterns to detect congestion, anomalies, and misconfigurations, ensuring optimal bandwidth utilization and performance.
Global Dependency Mapping: Tracks relationships between user endpoints, ISPs, and backbone providers, identifying risks from over-utilized links or dependency failures.
Automated ISP Ticket Remediation: Generates and tracks ISP tickets with detailed diagnostic logs, ensuring faster resolution and minimizing service disruption.
Automated ISP Escalation: The platform integrates with ISP ticketing systems, automatically generating and submitting tickets with detailed diagnostic payloads, including latency trends and packet loss metrics.
SLA Compliance and Reporting: Monitors ISP performance against SLA commitments, highlights violations, and automates credit claims for downtime or subpar performance.
WanAware’s Internet Performance Monitoring integrates seamlessly into network operations to provide precise insights and actionable diagnostics. This enables enterprises to proactively address network issues, optimize performance, and maintain reliable global connectivity.
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